A civil complaint filed in Los Angeles County against Home Depot, alleging deceptive advertising and overcharging, has been settled. The Los Angeles County District Attorney’s Office reports that Home Depot has agreed to resolve a civil enforcement lawsuit for $1.9 million.
According to the civil lawsuit, Home Depot violated scanner laws by charging consumers more than the lowest price that was posted or promoted.
According to officials, this happens when the price displayed on the product or its shelf tag changes after the UPC code is scanned at the register or point-of-sale machine.
“False advertising and unfair competition are serious offenses that undermine consumer trust and distort the marketplace,” California District Attorney Gascón stated.
The home improvement company was accused of unfair competition in the case.
“When companies engage in deceptive practices, they not only cheat consumers but also gain an unjust advantage over businesses that operate ethically and transparently,” Gascón stated.
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Officials stated that Home Depot has cooperated with the investigation, despite the company’s denial of any wrongdoing.
As per the ruling, Home Depot must put in place a price accuracy initiative that includes increased audits and training, as well as the removal of price hikes on weekends.
“This settlement is a clear message that such behavior will not be tolerated and underscores our commitment to safeguarding the rights of consumers in our community,” Gascón stated.
