On Friday, there was a global technology failure that impacted airports everywhere, including South Florida. The Federal Aviation Administration verified that on Friday morning, a number of airlines asked for help in implementing ground halt for their fleets until the problem was fixed.
At Miami International Airport, a guy Hannah Yechivi spoke with claimed to have a Frontier flight that was supposed to depart on Thursday but was significantly delayed.
“We were here since yesterday at about 2 p.m., so they just pretty much said, ‘Hey, just make it on your own,'” he stated.
That traveler, who was attempting to return to Atlanta, reported that although he eventually departed and returned to the airport on Friday morning, other travelers were made to spend the night there.
The man stated, “You know, it’s not the idea of me being stuck here yesterday, but people sleep on the floor, there’s kids, there’s families, and that’s why I think they should try to look into the marketing team, should look at something to make it better for everybody.”
He also stated that he didn’t think it was appropriate not to provide passengers with coupons or discounts to stay at hotels in light of the flight disruptions.
According to cybersecurity company CrowdStrike, a solution was on the way and the problem that was thought to be causing the outage was not a security incident or cyberattack. According to the corporation, a malfunctioning update that it sent to Windows-running PCs caused the issue.
We have issued a travel waiver for our customers impacted by the vendor technology issue earlier this morning. You can check https://t.co/rZn1O8tOMy or the American Airlines app for the latest updates. https://t.co/lZNTwQOYlI
— americanair (@AmericanAir) July 19, 2024
“They’re telling us that they’re going to try to get us all on, but they’re not sure if we’re going to make it and they’re going to pull us out by priority,” one Delta passenger who was heading to Utah stated. “So hopefully we’re one of the next ones they expedite to the front.”
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“To be honest, I’m just optimistic that maybe I’ll get on my flight on time,” one passenger stated.
Southwest Airlines affirmed that the disruption had no effect on them.
Airlines including American, United, Frontier, and Delta all had disruptions on Friday morning and are currently getting their flights back in order.While some flights have since resumed, according to United, travelers can still anticipate schedule changes throughout the day.
The technical breakdown did not disrupt South Florida’s trains or buses.
